How to Verify if an Email from Kotak Neo / Kotak Neo Is Genuine

✅ Official Email IDs

Kotak Neo and Kotak Neo only send emails from the address ending with:

• kotak.com
• kotakneo.com
• kotaksecurities.co.in
• kotaksecurities.biz

? If you receive an email from any other email ID or domain, it is not from Kotak. Please do not click on any links or download attachments.

? Common Signs of Fraudulent Emails

Fraudsters may try to mimic Kotak communications to trick you. Be cautious if you notice:

• Sender email address is slightly misspelled (e.g., kotak-secure.com, kotaktrade.in).
• Urgent calls to action like “Verify your account now” or “Transfer money immediately.”
• Attachments or links asking for login details, OTPs, or personal documents.

? How to Stay Safe

• Always verify the sender email ID against the official list above.
• Do not share your User ID, password, OTP, or personal details over email.
• Use only official channels for trading, investing, and support.

Official Kotak channels:

• Website: kotakneo.com
• Customer care helpline: 1800 209 9191
• Customer care email: service.securities@kotak.com
• WhatsApp: +91 77389 88888

? What to Do If You Receive a Suspicious Email

1. Do not click on links or download attachments.
2. Cross-check the sender’s email with the official list.
3. Forward suspicious emails to ks.ccd@kotak.com for verification.
4. Call 1800 209 9595 to report fraud.
5. Delete the suspicious email once reported.