Exato Technologies IPO

About Exato Technologies IPO

The Exato Technologies IPO comprises a fresh issue and an offer for sale. The fresh issue comprises up to 22,75,000 equity shares and the offer for sale consists of up to 4,00,000 equity shares. The total number of equity shares in this IPO stands at 26,75,000. It’s a 100% book-built issue. The lot size of shares in the IPO is 1000 and the price band of shares is between ₹133 to ₹140 per share.

Exato Technologies IPO opens on November 28, 2025 and closes on December 2, 2025. The allotment of shares will take place on December 3, 2025. The credit of shares to the Demat account will take place on December 4, 2025. The initiation of refunds will take place on December 4, 2025. The listing of shares will take place on December 5, 2025.

Exato Technologies is a customer transformation partner that helps businesses improve how they serve and communicate with their consumers. Its offerings are built around customer experience-as-a-service (CXaaS) and AI-as-a-Service, helping organisations enhance customer engagement, streamline operations, and achieve measurable business outcomes.

Objectives of Exato Technologies IPO

The company proposes to utilise the net proceeds for:

• Funding its working capital requirements
  
• Investment in product development
  
• Repayment/prepayment of all or certain of its borrowings
  
• General corporate purposes
  

Industry Outlook

The global artificial intelligence market size was valued at USD 115.62 billion in 2024. Looking forward, the market is expected to reach USD 854.51 billion by 2033, exhibiting a CAGR of 23.64% from 2025-2033. On the other hand, India is rapidly building a strong AI computing and semiconductor infrastructure to support its growing digital economy.

With the approval of the IndiaAI Mission in 2024, the government allocated ₹10,300 crores over five years to strengthen AI capabilities. A key focus of this mission is the development of a high-end common computing facility equipped with 18,693 graphics processing units (GPUs), making it one of the most extensive AI compute infrastructures globally.

Also, the global customer experience as a service (CXaaS) market size was USD 1.45 billion in 2020. The market is projected to grow from USD 1.64 billion in 2021 to USD 4.17 billion in 2028 at a CAGR of 14.2% during the 2021-2028 period. In India specifically, several indicators point to robust expansion: India’s CEM/CX software market is forecasted to grow at ~17.5% CAGR (2024–2030).

Exato Technologies Company Information

Exato Technologies is a customer transformation partner that helps businesses improve how they serve and communicate with their consumers. Its offerings are built around customer Experience-as-a-Service (CXaaS) and AI-as-a-Service, helping organisations enhance customer engagement, streamline operations, and achieve measurable business outcomes.

The company creates solutions that make customer service smarter, faster, and more efficient by leveraging technologies such as artificial intelligence (AI), automation, and cloud platforms.

Strengths of Exato Technologies IPO

• Integrated AI, automation and CX delivery model with reliable proprietary frameworks and accelerators
• Strong global technology partnerships
• Long-term contracts and strong annual recurring revenue
• Domain expertise across high-growth verticals with sectoral diversity
• Experienced promoter and senior management

Risks of Exato Technologies IPO

• Inability to maintain and expand existing client base may adversely affect business, financial condition, cash flows and results of operations
• Inability to keep pace with such changes may adversely affect competitiveness
• Adverse change in technology relationships may adversely affect business
• The industry where the company operates requires highly skilled and technical employees
• If operations in Maharashtra and Madhya Pradesh are negatively affected, financial results and future prospects would be adversely impacted
• Loss of suppliers or any increase in the price will have an adverse impact on business and revenue
• If information security is compromised, it could adversely affect business
• Loss of customers in customer industries may result in an adverse effect on business
• Insufficient cash flows to make required payments on working capital requirements, there may be an adverse effect on results of operations
• The company operates in a highly competitive industry and may be unable to compete successfully against existing or new competitors

Anchor Investor Bidding Date

Anchor portion of the IPO opens for bidding on November 27, 2025.

IPO Registrar and Book Running Lead Manager

• IPO Registrar: KFin Technologies
• Book Running Lead Manager: GYR Capital Advisors

Exato Technologies Business Model

Exato Technologies provides the following range of technology-driven solution offerings that help clients improve how they serve their customers. These include:

• CX and Analytics - The company’s CX and analytics solutions are designed to help enterprises deliver seamless, personalised, and measurable customer experiences.

• Unified Communications and Infrastructure - This provides enterprises with secure, scalable and reliable communication platforms that enhance collaboration and ensure business continuity.

• Exato IQ - Exato IQ, the suite of intelligent connectors and contact center optimisation tools, strengthens enterprise CX platforms by enabling seamless integration and enhanced functionality.

Exato Technologies Growth Trajectory

The revenue from operations of Exato Technologies jumped from ₹72.7627 crores in FY 23 to ₹124.2295 crores in FY 25. The company’s EBITDA margin increased from 8.36% in FY 23 to 12.64% in FY 25, while its PAT margin increased from 6.95% in FY 23 to 7.85% in FY 25. Strong global technology partnerships and long-term contracts along with strong annual recurring revenues have helped the company grow over the years.

Exato Technologies Market Position

Since its inception in 2016 as a contact-center systems integrator, the company has expanded into broader customer engagement and digital transformation services. It has served over 150 clients, including several from the ET500 list. More than 40% of revenues are derived from long-term service contracts exceeding five years (around sixty months), reflecting continuity and stable client relationships.

The company delivers solutions to both international clients and domestic enterprises, ensuring the presence across global and Indian markets. It serves clients in the USA, Singapore, and other international markets, supported by delivery partnerships while also catering to enterprises within India.

How to Apply for the Exato Technologies IPO?

To apply for Exato Technologies IPO:

• Log in to your Kotak Neo Demat account: Log in to your Demat account to access IPO investments. Next, select the current IPO section.
• Specify IPO details: Enter the number of lots and the price you wish to apply for.
• Enter UPI ID: After entering your UPI ID, click submit. This will place your bid with the exchange.
• Mandate Notification: Your UPI app will receive a mandate notification to block funds.
• Approve Request: Your funds will be blocked once you approve the mandate request on your UPI.